Não consigo ver as gravações de movimento - plano premium
Eu tenho um plano premium de armazenamento na nuvem, tive que procurar as imagens de 2 dias atrás e não tem nada gravado. Onde eu vejo as gravações de detecção de movimento/pessoas que deveriam estar gravadas na nuvem?
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Hi,
You can refer to the following instructions to find the camera's detection video clips.
Where can I find detection recordings of Tapo cameras on the Tapo app?
If no cloud video clips are stored, the following instructions may be helpful.
Troubleshooting for cloud video recordings of Tapo Camera
Note: the detection video clips created before you subscribe to the Tapo Care plan won't be stored on our cloud server.
Best Regards
- Copy Link
- Report Inappropriate Content
Hi,
You can refer to the following instructions to find the camera's detection video clips.
Where can I find detection recordings of Tapo cameras on the Tapo app?
If no cloud video clips are stored, the following instructions may be helpful.
Troubleshooting for cloud video recordings of Tapo Camera
Note: the detection video clips created before you subscribe to the Tapo Care plan won't be stored on our cloud server.
Best Regards
- Copy Link
- Report Inappropriate Content
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