Tapo C645D (Detection Zones)

Tapo C645D (Detection Zones)

Tapo C645D (Detection Zones)
Tapo C645D (Detection Zones)
Tuesday
Model: Tapo C645D KIT  
Hardware Version: V1
Firmware Version: 1.1.7

This is a dual lens camera.

 

You set the detection zones for each camera. Fixed and Tracking.

 

Tracking Zone detection to adjust is pointless as if your fixed on an object zoomed in but if the camera moves your detection zone is still the same. 

This needs to be fixed. Just delete the option for tracking camera to be adjusted and just allow for full detection of object only.

 

Now the issue i have is I would like to turn off notification on tracking camera only and leave it on for fixed camera.

 

What i notice is say if i'm zoomed into my vehicle with tracking i keep getting notifications when i open live view that vehicle is detected.

 

This is with 24/7 Capture enabled at 1sec intervals.

 

I should not be getting vehicle detected because vehicle was detected earlier and has not moved so i dont need notifications on that. 

 

Fixed camera is not giving those notifications only tracking camera is.

  0      
  0      
#1
Options
1 Reply
Re:Tapo C645D (Detection Zones)
Wednesday

  @AMG43 

Hi,
1. On the Tapo C645D, you can set detection zones for both lenses. Then the pan&tilt lens will only start tracking when it detects an event within the detection zone. Please note that during the tracking process, the pan&tilt lens's detection zone will be the full screen, not the previously set detection area.

 

2. Currently, the camera does not support the feature to turn off the notification feature for a specific lens. If you keep getting vehicle-detected notifications but the vehicle does not move, please provide the following information for further analysis.

  1) Please go to the camera's Device Settings > Detection page, send us the screenshots of the Detection page, the detection zones page, and the enabled detection types page.
  2) Go to the camera's Device Settings > Notifications page and send us a screenshot of this page.
  3) Please send us a video showing that the vehicle is not moving, but you keep getting the detection notifications.


You can upload the video and screenshots to your cloud server (such as Google Drive) or YouTube, generate a download link, and send it to me (@Solla-topee) via a private message.
 

Best Regards

  0  
  0  
#2
Options