New Release Official Firmware of VPN Client for Archer AX11000/AX6000 V1 is available
Hello Everyone,
We are happy to announce the official release of the new VPN Client firmware for Archer AX11000/AX6000 V1. With this new firmware, you will now be able to configure it as a VPN Client to connect to a VPN Server.
Visit the following article to understand how to configure the VPN Client on the Archer AX11000/AX6000:
How to install a VPN on TP-Link Wi-Fi Router (For Express VPN, NordVPN, etc.)
Ready for the new firmware? Click on Check for Updates on your router web GUI or on the Tether App, or you could download the latest firmware from the local website and install it manually on your router.
Archer AX11000_V1_1.3.2 Build 20221128 Official version (Updated on Dec 30, 2022)
Archer AX6000_V1_1.3.0 Build 20221208 Official version (Updated on Mar 6, 2023)
Note: Some new features would not be available when the router is working in Access Point mode.
New Features/Enhancement for Archer AX11000 V1:
1. Improved the stability of the system;
2. Added VPN client;
3. Added switch for the QoS feature;
4. Added IPTV settings in the Tether APP;
5. Optimized Online Client List feature;
6. Optimized the link aggregation feature;
7. Optimized the wireless schedule feature;
8. Modified the Hostname to "ArcherAX11000";
Bug fixed:
1. Fixed some security issues;
2. Fixed the bug that the router keeps dropping connection in some cases;
3. Fixed the bug that some applications fail to open the UPnP ports;
4. Fixed the bug that time machine feature couldn't find the USB backup path after updating the MacOS 13.1 version;
5. Fixed the bug that Alexa custom skill can't enable the WPS feature.
New Features/Enhancement for Archer AX6000 V1:
1. Added VPN client;
2. Added switch for the QoS feature;
3. Added IPTV settings in the Tether APP;
4. Optimized Online Client List feature;
5. Optimized the link aggregation feature;
6. Optimized the wireless schedule feature;
7. Improved the stability of the system;
8. Improved the web management UI.
Bug fixed:
1. Fixed some security issues;
2. Fixed the bug that the router keeps dropping connection in some cases;
3. Fixed the bug that some applications fail to open the UPnP ports;
4. Fixed the bug that time machine feature couldn't find the USB backup path after updating the MacOS 13.1 version.
*This official version for Archer AX6000 V1 will not be allowed to be downgraded to the previous version after updating.
This latest version for Archer AX11000/AX6000 V1 also includes some other enhancements and bug fixes. Be sure to update your Tether App to the latest version in order to explore all the great features or enhancements. Comment below if you have any feedback or run into any issues — we’re here to help.
Related Articles:
How to Connect TP-Link Router to a third-party VPN Provider (For ExpressVPN, NordVPN, etc.)
What is a VPN client? How to set one up on a TP-Link router.
Manually create the unified format for OpenVPN profile when connecting to CyberGhost OpenVPN Server
What can I do if VPN Client is not working?
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1. Internet connection becomes unstable and you need to reboot the AX11000 to connect back.
Regarding this issue, we would like to know:
1. Is the internet connection 100% stable before this firmware update? Is updating the AX11000 firmware to 1.3.1 Build 20220721 the only change before and after the internet issue occurs?
Yes, before this update my connection never faltered. I had changed no config settings until the update. When updating I enabled the auto-update setting for the firmware, switched to 24h clock, turned off WPS, and turned on the
2. When the internet is not available, what is the LED status on the AX11000, orange or white?
Orange.
3. Will the internet recover if you click the Release then Renew on its web GUI?
4. Your Country and your Internet Provider.
Canada, Teksavvy (using Rogers lines)
Additional Details
I validated that it is unlikely to be an overheating issue by putting it directly in front of an AC unit, restored to factory settings and rebuilt my config, and I also tried reverting to an earlier version of the firmware but it would not accept the binary for the previous version. Not sure if the last one is an intended guard against downgrades. Traceroute can't make it out past my wired router and my ISP confirmed a strong signal and no detectable issues on their end.
Log
2022-08-26 16:22:12 UPnP INFO [11391] Service start
2022-08-26 16:22:11 UPnP INFO [11391] Service stop
2022-08-26 16:22:10 Remote Management INFO [11091] Service stop
2022-08-26 16:21:59 NAT INFO [9825] IPSEC ALG enabled
2022-08-26 16:21:59 NAT INFO [9825] L2TP ALG enabled
2022-08-26 16:21:59 NAT INFO [9825] PPTP ALG enabled
2022-08-26 16:21:59 NAT INFO [9825] SIP ALG enabled
2022-08-26 16:21:59 NAT INFO [9825] RTSP ALG enabled
2022-08-26 16:21:59 NAT INFO [9825] H323 ALG enabled
2022-08-26 16:21:59 Traffic Statistics INFO [9240] Clear all stats because time changed
2022-08-26 16:21:59 NAT INFO [9825] TFTP ALG enabled
2022-08-26 16:21:59 NAT INFO [9825] FTP ALG enabled
2022-07-21 00:00:35 NAT INFO [9825] Initialization succeeded
2022-07-21 00:00:35 NAT INFO [9825] Initialization succeeded
2022-07-21 00:00:23 Traffic Statistics INFO [9236] Service start
2022-07-21 00:00:22 Factory Reset INFO [8961] Service start
2022-07-21 00:00:22 Access Control INFO [8828] Service start
2022-07-21 00:00:22 Access Control INFO [8828] Function disabled
2022-07-21 00:00:21 NAT DEBUG [8371] Flush conntrack
2022-07-21 00:00:21 NAT INFO [8371] Function enabled
2022-07-21 00:00:21 NAT NOTICE [8371] Create NAT chain succeeded
2022-07-21 00:00:21 NAT INFO [8371] Initialization succeeded
2022-07-21 00:00:21 NAT INFO [8371] Initialization succeeded
2022-07-21 00:00:20 Basic Security INFO [8071] Service start
2022-07-21 00:00:20 Basic Security NOTICE [8071] Flush conntrack table succeeded
2022-07-21 00:00:20 Firewall INFO [6398] Service start
2022-07-21 00:00:16 IP & MAC Binding INFO [7115] Daemon connection succeeded
2022-07-21 00:00:16 IP & MAC Binding INFO [7115] ARP Binding disabled
2022-07-21 00:00:16 IP & MAC Binding INFO [7115] Config interface initialization succeeded
2022-07-21 00:00:16 IP & MAC Binding INFO [7115] Initialization succeeded
2022-07-21 00:00:16 UPnP INFO [6999] Service start
2022-07-21 00:00:16 UPnP INFO [6999] Service stop
2022-07-21 00:00:15 Remote Management INFO [6753] Service stop
2022-07-21 00:00:00 Time Settings INFO [1495] Service start
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Maciej wrote
Have you tested with Smart Connect switched off?
I'm asking because I have never heard a good word said about this feature, ever.
Various router manufacturers name it differently, but it is essentially the same across all brands, and always seems to be problematic.
Hello,
No, I haven't tryed to turn off, because I use it :) (what is the fun to have 3 WiFi bands if I need to connect my devices manualy on a "free band"?) I like to have only one network and router manage itself how devices will connect to WiFi based on use and disctance/power of signal. I work from home (one PC and one laptop), wife also is working from home, kid are using TV (on streaming), phones, tablet, etc :) and with WPA2 AES and Smart connect, router is making a good job with automatic switching bands - so I have the best speed, based on need.
Maybe it will work without SmartConnect - but I prefer to use SmartConect and keep WPA2(AES)
The issue is that after a while, the phone (or tablet) are still conected to WiFi, but it says "No Internet" - and the internet on all others devices is working fine - and the led on the router is white - only fix is to disconnect phone (tablet) from WiFi and connect it againg, and internt is working again on the device(at least for a while). I have tested today with some devices for aprox 8 hours:
1 x Windows 10 Laptop - no issue
1 x Windows 11 Laptop - no issue
1 x Windows 11 Insider Preview PC (Wireless connected) - no issue
1 x Samsung S22 Ultra (Android 12) - no issue
1 x Google nest - no issue
1 x Android TV - no issue
1 x Smart TV (Horizon) - no issue
1 x older phone (it have only 2.4 Ghz band) - no issue
1 x Samsug A72 (Android 12) - have issues.
1 x Samsung Tab A7 (Android 12) - have issues
I didn't test today, but in the past also this phone had issues with WPA3+WPA2(AES)
1 x Samsung S10 Plus (Android 12) - had issues
So, I assume that is something on Samsung software that is incompatible with that combination of settings. I haven't tried with WPA3 Personal (without WPA2 AES) - because I have some old devices that doesn't have WPA3 - so I need WPA2.
I will try to use a guest network for that old devices (with WPA2), and setup just WPA3 on main network - to test for a while.
Thank you,
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It is not possible to downgrade to the previous version (firmware 1.3.1 has limitation to downgrade to 1.2.XXX).
Kevin_Z can contact you with engineers and they can send you lower stable version of firmware, in my case version 1.3.0 Build 20220221 solved my problem (AC11000 was hanging on with orange light, with no connection to the internet after reset/restart of ISP modem)
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m1hn3a wrote
Maciej wrote
Have you tested with Smart Connect switched off?
I'm asking because I have never heard a good word said about this feature, ever.
Various router manufacturers name it differently, but it is essentially the same across all brands, and always seems to be problematic.
Hello,
No, I haven't tryed to turn off, because I use it :) (what is the fun to have 3 WiFi bands if I need to connect my devices manualy on a "free band"?) I like to have only one network and router manage itself how devices will connect to WiFi based on use and disctance/power of signal. I work from home (one PC and one laptop), wife also is working from home, kid are using TV (on streaming), phones, tablet, etc :) and with WPA2 AES and Smart connect, router is making a good job with automatic switching bands - so I have the best speed, based on need.
Maybe it will work without SmartConnect - but I prefer to use SmartConect and keep WPA2(AES)
The issue is that after a while, the phone (or tablet) are still conected to WiFi, but it says "No Internet" - and the internet on all others devices is working fine - and the led on the router is white - only fix is to disconnect phone (tablet) from WiFi and connect it againg, and internt is working again on the device(at least for a while). I have tested today with some devices for aprox 8 hours:
1 x Windows 10 Laptop - no issue
1 x Windows 11 Laptop - no issue
1 x Windows 11 Insider Preview PC (Wireless connected) - no issue
1 x Samsung S22 Ultra (Android 12) - no issue
1 x Google nest - no issue
1 x Android TV - no issue
1 x Smart TV (Horizon) - no issue
1 x older phone (it have only 2.4 Ghz band) - no issue
1 x Samsug A72 (Android 12) - have issues.
1 x Samsung Tab A7 (Android 12) - have issues
I didn't test today, but in the past also this phone had issues with WPA3+WPA2(AES)
1 x Samsung S10 Plus (Android 12) - had issues
So, I assume that is something on Samsung software that is incompatible with that combination of settings. I haven't tried with WPA3 Personal (without WPA2 AES) - because I have some old devices that doesn't have WPA3 - so I need WPA2.
I will try to use a guest network for that old devices (with WPA2), and setup just WPA3 on main network - to test for a while.
Thank you,
Of course you will do as you choose, however:
1) Having three separate bands allows you to fully customize the router and utilize its potential. Namely, you can determine which Channel Widths and Channels work best in your specific scenario, and, by assigning specific devices to individual bands, you can assure yourself of optimal throughput. Myself, I have my two printers and a washer-dryer on 2.4 GHz, a PlayStation, iRobot and a few other basically AC devices (i.e. connecting at up to 867 Mbps) on the first, weaker, 5 GHz band, and all my PCs and smartphones (including - how ironic - my wife's Samsung Galaxy S22 Ultra) on the second 5 GHz band. Thus, every device works to its full potential.
2) The time spent on configuring your individual setup, with the personalized selection of channels, etc., is never wasted, because you get a clean, fast and stable network.
3) "Smart Connect", which is now basically a generic name for a functionality added by all router manufacturers, does not enjoy a good reputation. The reasons for this are manifold, the foremost being devices getting shunted to the 2.4 GHz band (which will always be the strongest in every scenario), speed irregularities, connection issues, and various other assorted quirks.
Just my ten pence worth.
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Maciej wrote
m1hn3a wrote
Maciej wrote
Have you tested with Smart Connect switched off?
I'm asking because I have never heard a good word said about this feature, ever.
Various router manufacturers name it differently, but it is essentially the same across all brands, and always seems to be problematic.
Hello,
No, I haven't tryed to turn off, because I use it :) (what is the fun to have 3 WiFi bands if I need to connect my devices manualy on a "free band"?) I like to have only one network and router manage itself how devices will connect to WiFi based on use and disctance/power of signal. I work from home (one PC and one laptop), wife also is working from home, kid are using TV (on streaming), phones, tablet, etc :) and with WPA2 AES and Smart connect, router is making a good job with automatic switching bands - so I have the best speed, based on need.
Maybe it will work without SmartConnect - but I prefer to use SmartConect and keep WPA2(AES)
The issue is that after a while, the phone (or tablet) are still conected to WiFi, but it says "No Internet" - and the internet on all others devices is working fine - and the led on the router is white - only fix is to disconnect phone (tablet) from WiFi and connect it againg, and internt is working again on the device(at least for a while). I have tested today with some devices for aprox 8 hours:
1 x Windows 10 Laptop - no issue
1 x Windows 11 Laptop - no issue
1 x Windows 11 Insider Preview PC (Wireless connected) - no issue
1 x Samsung S22 Ultra (Android 12) - no issue
1 x Google nest - no issue
1 x Android TV - no issue
1 x Smart TV (Horizon) - no issue
1 x older phone (it have only 2.4 Ghz band) - no issue
1 x Samsug A72 (Android 12) - have issues.
1 x Samsung Tab A7 (Android 12) - have issues
I didn't test today, but in the past also this phone had issues with WPA3+WPA2(AES)
1 x Samsung S10 Plus (Android 12) - had issues
So, I assume that is something on Samsung software that is incompatible with that combination of settings. I haven't tried with WPA3 Personal (without WPA2 AES) - because I have some old devices that doesn't have WPA3 - so I need WPA2.
I will try to use a guest network for that old devices (with WPA2), and setup just WPA3 on main network - to test for a while.
Thank you,
Of course you will do as you choose, however:
1) Having three separate bands allows you to fully customize the router and utilize its potential. Namely, you can determine which Channel Widths and Channels work best in your specific scenario, and, by assigning specific devices to individual bands, you can assure yourself of optimal throughput. Myself, I have my two printers and a washer-dryer on 2.4 GHz, a PlayStation, iRobot and a few other basically AC devices (i.e. connecting at up to 867 Mbps) on the first, weaker, 5 GHz band, and all my PCs and smartphones (including - how ironic - my wife's Samsung Galaxy S22 Ultra) on the second 5 GHz band. Thus, every device works to its full potential.
2) The time spent on configuring your individual setup, with the personalized selection of channels, etc., is never wasted, because you get a clean, fast and stable network.
3) "Smart Connect", which is now basically a generic name for a functionality added by all router manufacturers, does not enjoy a good reputation. The reasons for this are manifold, the foremost being devices getting shunted to the 2.4 GHz band (which will always be the strongest in every scenario), speed irregularities, connection issues, and various other assorted quirks.
Just my ten pence worth.
Thank you for your detalieted reply. I will try on the folowing weeks to view how it's working. For the moment I tried only with WPA3 Personal and seems to be ok, at least on tablet :).
Thank you/
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1. Internet connection becomes unstable and you need to reboot the AX11000 to connect back.
------------ Reported by @far1 and @doingnz, initial descriptions are showing as follows:
https://community.tp-link.com/en/home/forum/topic/272492?replyId=1125994
https://community.tp-link.com/en/home/forum/topic/272492?replyId=1126262
Regarding this issue, we would like to know:
1. Is the internet connection 100% stable before this firmware update? Is updating the AX11000 firmware to 1.3.1 Build 20220721 the only change before and after the internet issue occurs?
My internet connection was stable prior to updating to 1.3.1 Build 20220721. After updating, my AX11000 disconnects after an hour or two. Restarting the router solves the problem, but the router will disconnect again.
2. When the internet is not available, what is the LED status on the AX11000, orange or white?
The LED is red when the internet is not available.
3. Will the internet recover if you click the Release then Renew on its web GUI?
Yes, this restores internet access.
4. Your Country and your Internet Provider.
I am in Ontario, Canada. My internet provider is Carrytel. However, I purchased my router in the United States.
Thank you,
Adrian
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ElementumX9 wrote
I would prefer to have the firmware downgraded back to the stable version as I cant be down.... But, how is this done? What is the stable version that was previous to 1.3.1 Build 20220721 and how do I download it?
@ElementumX9 If you want to downgrade to the previous version, please download the Archer AX11000(US)_V1_220221 version from the local official website, unzip the file, then upload it into the router to monitor the connectivity:
https://www.tp-link.com/us/support/download/archer-ax11000/v1/#Firmware
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1. Is the internet connection 100% stable before this firmware update? Is updating the AX11000 firmware to 1.3.1 Build 20220721 the only change before and after the internet issue occurs?
My internet connection was stable prior to updating to 1.3.1 Build 20220721. After updating, my AX11000 disconnects the intyernet after a day or so. Restarting the router solves the problem, but the router will disconnect again.
2. When the internet is not available, what is the LED status on the AX11000, orange or white?
The LED is red when the internet is not available.
3. Will the internet recover if you click the Release then Renew on its web GUI?
When I restart the router by taking of the power it restarts and internet is recovered
4. Your Country and your Internet Provider.
I am in the Netherlands. My provider is Ziggo.
Thank you,
Kemal
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Hello Kemal, thank you very much for the detailed information about the internet issue with the Archer AX11000.
To assist and figure it out efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.
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I look forward to helping as the random failures are frustrating for me and I also know as a developer that it can be difficult to find issues when they appear to be at limited customers.
I was using the beta version with the VPN Client for a "long" time and there were no issues with the internet going down like we see in the released 1.3.1 version.
Whatever is causing the problem was introduced in the changes between the beta version wit the VPN client and the released version.
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