@0xboat Hi, Please confirm the following information for the reported phenomenon. 1. When the camera is bound to your old account and the notification settings on your phone and camera are the same...

@RodkNZ Hi, Please provide more details about the phenomenon you encountered so we can better assist you. 1. Do you have a Tapo camera? Please send us the camera's model number, hardware, and...

@Lunar117 Hi, Please refer to the following instructions to troubleshoot if you can't receive detection notifications. What to do if I can't receive notifications with the Tapo Cam or have a delayed...

@Italy Hi, Please refer to the following instructions to troubleshoot if you can't receive detection notifications. What to do if I can't receive notifications with the Tapo Cam or have a delayed...

@foourtoes Hi, The Tapo camera's Notification and Recording features are independent; the camera can keep recording videos even if the Notification feature is disabled. For the feature request to...

@richardc1983 Hi, Thank you for your testing and detailed information provided. I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait...