@Siraj-Tapo Hi, On the Tapo C200: 1) What's the model number and capacity of the SD card inserted into the camera? 2) On the camera's Device Setting > Storage & Recording > Local Storage page, is the...

@Haytham_Wagdy Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@Michael91 Hi, I have sent access requests to view the picture or video you sent. Please approve them. Thanks! By the way, on the Tapo app > camera's Device Settings > Advanced Settings > Display...

@PtrJns Hi, Generally, after a Tapo camera restarts, it will pan and tilt back to its previous position before rebooting, rather than pan and tilt to a specific position. It's suggested to start a...

@19Liverpool58 Hi, Please refer to the following instructions to troubleshoot if you fail to configure the TD21. What should I do if I fail to configure the Tapo Camera? If the doorbell camera is...

@Gii Hi, 1. The latest firmware version for the Tapo C100 V1 is 1.3.16. However, your camera's firmware is a special edition and it's the latest. Your camera is unable to use the common firmware...