@Nicola1971 Hi, If you are willing to continue troubleshooting, please try to reproduce the reported phenomenon in the Tapo app. Then, refer to the instructions in the following link to collect the...

@tomfah Hi, In your usage scenario, you can configure the following settings on the Tapo app > Smart tab > Automation page. 1. Add a new automation entry, Effective time is always, when the time is...

@JoaoFerraz Hi, Take the camera that is plugged directly into a wall outlet as an example. Please try to install it in another house (with a different power system) and see if the same phenomenon...

mangaTom19 wrote Looks fine so far from my testing. I'd try testing it for a few days before giving a proper feedback here. Thanks. @mangaTom19 No problem. Please feel free to reply if there are any...

@Tui25 Hi, For the reported phenomenon, please try the following steps and check if they help. 1. Uninstall the Tapo app on your phone and install the latest version. 2. Log in to the Tapo app and go...

@darthrevan Hi, In the camera's Device Settings > Network Connection, does it show the router's Wi-Fi or the hub? Please send us a video showing the reported phenomenon for further analysis. You can...