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Kasa cloud Storage

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Kasa cloud Storage

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Kasa cloud Storage
Kasa cloud Storage
2020-04-29 11:11:25
Model: KC200  
Hardware Version:
Firmware Version: 1

I installed my new KC200 to monitor wildlife in my garden. I tested yesterday for sensitivity and left on overnight. When checking activity this morning there is only the last 2 hours available  but the app says I have premium on trial. How can I access my overnight activities?

 

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Re:Kasa cloud Storage
2020-05-20 07:40:12

@mpb1955 

 

I think you should first check and confirm what Kasa Care service you are in, refer to What is Kasa Care?

 

And if you are in the premium plan, you may have 2-days cloud storage, I think you may contact their support to confirm what's going on with your camera, before that, prepare your camera MAC as well as your TP-Link ID as they may need those to check your camera status.

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