TAPO C200 can not use up/down/left/right tilt function in Synology Surveillance Station?

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TAPO C200 can not use up/down/left/right tilt function in Synology Surveillance Station?

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TAPO C200 can not use up/down/left/right tilt function in Synology Surveillance Station?
TAPO C200 can not use up/down/left/right tilt function in Synology Surveillance Station?
2020-06-12 06:20:40 - last edited 2021-05-25 13:01:42
Model: Tapo C200  
Hardware Version: V1
Firmware Version: v1.0.7

Today I bought Tapo C200 from Korean reseller then I update firmware to lastest version.


When I had setup it on my Synology system. 
I realized "It can not control via Synology Surveillance Station"

 

So I searching whole Korean web sites. but I can not found solution for Pan/Tilt control via Synology System.

 

Please let me know If someone has succeeded in Tapo C200's PAN and TILT control at Synology.

 

 틔픠링킈 씌봙놂뜱앍 ㅠ 내 아듫놂이 아긔칢때 위엜섥 굻러다늬는덹 왫 칾멜띿갉 딿랗갅짉를 몵핽 wink

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#1
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1 Accepted Solution
Re:TAPO C200 can not use up/down/left/right tilt function in Synology Surveillance Station?-Solution
2020-06-25 23:19:21 - last edited 2021-05-25 13:01:42

Edit 25.05.2021 : I will happily eat crow here and admit I was TOTALLY wrong. I upgraded the firmware, and PTZ now works with third party software, I tested it with iSpy. This is now a very neat little camera (that I didn't return, despite the threats  ), and one of the best for the price. Appreciate that you listened to all the feedback asking for this feature.

 

 

@Solla-topee 

 

You got plenty of feedback on this issue, but there's no will to fix it. A couple of minutes worth of research:

 

https://community.tp-link.com/en/home/forum/topic/211942

https://community.tp-link.com/en/business/forum/topic/194486

https://community.tp-link.com/en/home/forum/topic/170824

https://community.tp-link.com/en/home/forum/topic/189382

https://community.tp-link.com/en/home/forum/topic/191894?replyId=409424

https://community.tp-link.com/en/home/forum/topic/194396

https://community.tp-link.com/en/home/forum/topic/194486?replyId=409730

https://community.tp-link.com/en/home/forum/topic/194630

 

Camera is deliberately crippled for third party software in an attempt to force buyers of your camera to use your app. I'll return it first thing tomorrow.

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#4
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Re:TAPO C200 can not use up/down/left/right tilt function in Synology Surveillance Station?
2020-06-15 03:52:51

@Juno-Korean 

 

Hello,

 

This Tapo C200 supports the third-party software/application, but it does not support PTZ yet.

 

We have noted your request and will keep an eye on similar feedback.

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Re:TAPO C200 can not use up/down/left/right tilt function in Synology Surveillance Station?
2020-06-15 05:14:53 - last edited 2020-06-15 05:20:31

@ 솔라 토피 

 

I hope the 3rd party program supports moving functions as soon as possible. I think it will have a big impact on the sales of Tapo C200.

Approximately 13,000 users are interested in the issue of using moving functions in Synology.

 - Link to Korean Forum : ppomppu1.co.kr/zboard/view.php?id=ppomppu&no=355186

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#3
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Re:TAPO C200 can not use up/down/left/right tilt function in Synology Surveillance Station?-Solution
2020-06-25 23:19:21 - last edited 2021-05-25 13:01:42

Edit 25.05.2021 : I will happily eat crow here and admit I was TOTALLY wrong. I upgraded the firmware, and PTZ now works with third party software, I tested it with iSpy. This is now a very neat little camera (that I didn't return, despite the threats  ), and one of the best for the price. Appreciate that you listened to all the feedback asking for this feature.

 

 

@Solla-topee 

 

You got plenty of feedback on this issue, but there's no will to fix it. A couple of minutes worth of research:

 

https://community.tp-link.com/en/home/forum/topic/211942

https://community.tp-link.com/en/business/forum/topic/194486

https://community.tp-link.com/en/home/forum/topic/170824

https://community.tp-link.com/en/home/forum/topic/189382

https://community.tp-link.com/en/home/forum/topic/191894?replyId=409424

https://community.tp-link.com/en/home/forum/topic/194396

https://community.tp-link.com/en/home/forum/topic/194486?replyId=409730

https://community.tp-link.com/en/home/forum/topic/194630

 

Camera is deliberately crippled for third party software in an attempt to force buyers of your camera to use your app. I'll return it first thing tomorrow.

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#4
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Re:TAPO C200 can not use up/down/left/right tilt function in Synology Surveillance Station?
2020-06-29 02:44:07

@DeanK 

 

Hi, thanks a lot for summarizing all this feedback from our customers, which is massively appreciated.

 

This feature request has been forwarded to our developer and they will evaluate the feasibility, please kindly wait patiently.

 

However, if you do need this feature urgently, please try to contact your reseller to return it, sorry about that.

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#5
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Re:TAPO C200 can not use up/down/left/right tilt function in Synology Surveillance Station?
2020-09-16 19:35:31
Hi, has there been any update within the last three months?
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#6
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Re:TAPO C200 can not use up/down/left/right tilt function in Synology Surveillance Station?
2020-10-02 14:42:58

@Solla-topee Hi, is the feature likely to be added? 

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#7
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Re:TAPO C200 can not use up/down/left/right tilt function in Synology Surveillance Station?
2020-10-21 12:19:49 - last edited 2020-10-21 13:02:05

Dear TP-Link Team,

 

first of all i'm seeking for a security camera which fits my privacy needs, i'm looking already ages for an affordable, non-cloud connected and configurable web-cam.

 

I thought i found one, which suits my needs.

 

My impression got directly damped, after i had to create a tp-link account before i can setup the camera in my fenced SSID.

 

As a proud owner of a synology i added the camera, after i created a user and password over the app, to my surveillance station.

 

Then the next damper was that i can't use ptz at all, neither with the available camera model nor with onvif, i read in some forum that it's possible via onvif to stear the camera itself.

 Audio i didn't even test yet, the camera will get returned within this week.

 

I will continue my search for an affordable house security camera, without cloud legs and crippled setup methods.

 

You could be the first one on the market, which provides a non cloud fully configurable camera, which satisfies all the needs of ppl which are aware of security and privacy, the numbers are growing, slowly but they do.

 

Just bear in mind that companies might be interested in such equipment too, as they have to be compliant with plenty of laws ;-).

 

Regards,

JC

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#8
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Re:TAPO C200 can not use up/down/left/right tilt function in Synology Surveillance Station?
2021-02-25 21:30:53

@Solla-topee hi

 

Solla-topee wrote

@Juno-Korean 

 

Hello,

 

This Tapo C200 supports the third-party software/application, but it does not support PTZ yet.

 

We have noted your request and will keep an eye on similar feedback.

 

Is there any update about this?

 

I just bought a Synology NVR and few tp-link C200 because they're sold as "compatible", but the pan-tilt is clearly not working.

 

Thanks.

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#9
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Re:TAPO C200 can not use up/down/left/right tilt function in Synology Surveillance Station?
2021-05-25 12:08:46 - last edited 2021-05-25 13:01:39

 

DeanK wrote

@DeanK 

 

I will happily eat crow here and admit I was TOTALLY wrong. I upgraded the firmware, and PTZ now works with third party software, I tested it with iSpy. This is now a very neat little camera (that I didn't return, despite the threats  ), and one of the best for the price. Appreciate that you listened to all the feedback asking for this feature.

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#10
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