KL120 No light

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KL120 No light

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
KL120 No light
KL120 No light
2020-09-05 16:12:10
Model: KL120  
Hardware Version:
Firmware Version:

My KL120 all of a sudden stopped emitting any light. It still shows up in Kasa and I can still controll it but nothing actually happens.

 

I have reset it to factory default once by forgetting in kasa and once by flipping the power on and off 3 times. No light flashes after each reset which leaves me to beleive the LED has gone bad. I successfully re add it to my Kasa but same issue no light even with dimming controls.

 

I sthere something I am missing or is it a RMA

 

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Re:KL120 No light
2020-09-18 03:24:50

@Oriel 

Hi, sorry for the delay.

Did you test it with a different light base?

If it is still the same, we might need to help you check for warranty.

May I know where are you located and how long have you had the KL120?

Please try to contact the local shop retailer to check for warranty.

 

Thank you very much.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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