sd card

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sd card

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sd card
sd card
2021-12-01 15:34:42
Model: Tapo C310  
Hardware Version:
Firmware Version:

Bought two Tapo Outdoor Security Wi-Fi cameras.  Having trouble with the SD cards.  Camera saying there is a problem.  Have tried numerous micro SD cards from 128 mbs to 32 mbs, formatted them on my laptop, still no luck.  Can anyone help.

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Re:sd card
2021-12-02 01:56:59

Hello@titche 

Please try this guide to troubleshoot SD card issue feel free to let us know if it works for you: 
What should I do if the SD card doesn’t work properly on my camera?
1. Try a SD card with 8GB to 128GB capacity  (* capacity less than 2 GB is not supported):
Which microSD cards are supported on Tapo and Kasa Cameras? https://www.tp-link.com/support/faq/3048/
2. Verify if SD card is Fake (expanded capacity) with H2testw software and share a photo with us
NOTE: back up important files before run the test
https://www.tp-link.com/en/support/faq/2592/

 

If you have some trouble formatting SD card in the Tapo APP , can I have a photo of the Error? 
Please let us know the Brand & capacity of SD card, better to attach a photo of SD card as well,  Thank you

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