Unable to Format Different SDCARD

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Unable to Format Different SDCARD

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Unable to Format Different SDCARD
Unable to Format Different SDCARD
2022-08-13 05:06:15 - last edited 2022-11-03 09:27:47
Model: Tapo C320WS  
Hardware Version: V1
Firmware Version: 1.1.20

Hi Please help me, I bought SDCARD 256gig, 128gig and 64gig unable to format them using the CCTV ... but the SDCARD are working well in my phone, pc and tablet...

 

 

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Re:Unable to Format Different SDCARD
2022-08-15 00:49:09 - last edited 2022-08-15 00:49:45

Hello  @Janzter 

Here are some basic troubleshooting suggestions that you could try: 

What should I do if the SD card doesn’t work properly on my camera?

 

  • Verify the SD card with H2testw software and share a photo with us ( NOTE: back up important files before run the test )
  • Please ensure the Tapo APP and device firmware are both up to date. 

 

If still the same, may I know the Brand and capacify of the SD cards., please share a photo of the SD card.

Please also share the MAC address and SN number of the camera with us via private message, so we can check more information about the specific camera. 

When did you purhcase the camera and SD card, are they brand new SD cards? 

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