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Rod.M

2022-08-17 00:35:34

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Registered: 2022-08-17

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2022-08-17 00:35:34

Tags: #Live View

Model: Tapo C310

Hardware Version: V2

Firmware Version: V3.1

After the firmware upgrade my camera will not function with Alexa.

why?

2 Reply

Solla-topee

2022-08-17 01:53:27

Posts: 20245

Helpful: 3306

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Registered: 2020-05-19

Re:Live view stopped

2022-08-17 01:53:27

Hello @Rod.M

If i'm right, the message simply means you can view a live camera feed on Amazon smart display like Echo, Fire tablet, and Fire TV devices etc , but the camera can not be streamed in the Alexa App directly . Tapo app is particularly designed for camera live feed.

You can still use voice command to cast camera to stream to the Amazon smart display like Echo show

How to control Tapo camera by Amazon Alexa with voice commands

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