Smart Home Community > Tapo Smart Plugs > Energy "Bill if This Month" not working
< Tapo Smart Plugs

Energy "Bill if This Month" not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Energy "Bill if This Month" not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Energy "Bill if This Month" not working
Energy "Bill if This Month" not working
2022-12-22 12:16:09
Model: Tapo P110  
Hardware Version: V1
Firmware Version: 1.1.6 Build 221114 Rel 203339

Bill function inaccurate.  Bill is NOT "Per KW/h" times "kWh".

 

Consider this example:   "Per KWh" = 0.34 £/kWh, "This month" is 25.048, "Bill of this month" reads £33.84.

 

This is Wrong.  It should be £8.52.

 

A PRETTY FUNDAMENTAL product fault, a systemic manufacturing error, which would qualify for a full refund.

 

I have screenshots ready to send if required.

  0      
 
  0      
 
#1
Options
2 Reply
Re:Energy "Bill if This Month" not working
2022-12-23 10:15:01

  @GRTMan 

 

Both my P110's calculate fine (within the tolerance for rounding errors?). It is likely this is a data problem, but as the 'cost' value is not included in the data export (for each line) it is not possible to check this.

 

I have put in a feature request to include the cost in the data export here:

 

P110 Energy Monitoring Export - Energy Cost data

 

Unfortunately screen shots will not help if it is an underlying data problem.

 

At some point in the past was an incorrect value entered?  - this will not be overwritten when the cost value is changed.

  3  
  3  
#2
Options
Re:Energy "Bill if This Month" not working
2022-12-26 09:51:37

 Hi  @GRTMan 

Here is a QA  at the end of the article:  Q1: Why the energy cost is not calculating correctly?  

You can reset energy usage data to erase the old data, and  test the Bill function again: 
1. Reset energy data in the app
2. Select Singular Bill
3. Input the Electricity rate *pay attention not change the price during test
4. Check if the Cost of follow the formula: (kilowatt-hours) of this month x electricity rate

 

Feel free to let us know if this works for you. 

 

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
  1  
  1  
#3
Options

Information

Helpful: 0

Views: 376

Replies: 2

Related Articles
Tapo P115 annual energy consumption bill
60 0
Not sure if deco is working
252 0
Tapo P110 wrong energy usage
213 0
Tapo P110 energy calendar not working
92 0
Export energy monitoring data to file
1093 12
Sorry if this is not the space for this question - Building home network with T1600G
428 0
About Us
Press
Copyright © TP-LINK CORPORATION PTE. LTD. All rights reserved.