This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Smart switch was configured by previous owner. It is link to his account. Is this why the device does not broadcast the TP link network?
I need to add it to my account
Thank you for reaching out to the community.
You can factory reset the KS220M , then add a new device in the Kasa app to reinstall it under your account.
Here is the UG to factory reset the device :https://www.tp-link.com/us/support/download/ks220m/
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