Camera C320WS lost WiFi and appears to have died
Brand new C320WS less than two weeks old.
Setup (using WiFi) and tested, then installed. Reset and re-setup and all working fine 100%.
Checked today, and all good with a nice picture this afternoon. Then, I noticed that the camera was no longer available in the app. Checking my router, it has also disconnected from the network.
Tried to fix, power off/on, reboot WiFi hub it was connected to, no good just a flashing red led status light.
Ended up resetting using the reset button and go to re-configure.
No WiFi from the camera. Nothing. Can see house WiFi and neighbours WiFi, but nothing from my camera. Status flashing red and green. Even have the tapo-XXXX in my phone's list of old network connections so I know I connected to it last week to set it up then. Nothing.
Any way of fixing this (for WiFi as I don't want to cable it) or is my brand new camera dead?
Edit:
Reply from tplink support - requires a full factory reset. Have to press the reset button for 15 seconds (not 5 as for reboot). Camera then has to be reset from scratch. Very tedious but it worked. Just wish a) it had not done this and/or b) there was a way of doing factory reset without having to climb up a ladder, undo two very very tiny screws and not drop them etc.