Loop recording enabled but not working

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Loop recording enabled but not working

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Loop recording enabled but not working
Loop recording enabled but not working
2023-05-28 05:06:44

Model C210 - Loop recording enable but not working on micro sd. Every time after memory is full the recording stops and i need to format the sd card to start the recording again. 

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Re:Loop recording enabled but not working
2023-05-29 11:09:06

  @Sanjaykmgr 

Hi,
The problem may be related to the SD card inserted into the camera. Please help confirm the following information for further analysis.
1. What's the model number of the SD card? What Capacity and format of the SD card?
2. Please refer to the link below to use the H2testw tool to check if your SD card is a fake one. And then please send us the test result.
How to Verify Fake Micro SD Cards?
3. Does the loop recording option remain on when the format message appears on the Tapo app?

Best Regards

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