Tapo c320ws low quality

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Tapo c320ws low quality

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Tapo c320ws low quality
Tapo c320ws low quality
2023-08-19 00:33:55 - last edited 2023-08-21 07:55:08
Tags: #Live View #Video Quality
Model: Tapo C320WS  
Hardware Version: V2
Firmware Version: 1.0.5

I've noticed several members on this forum complain about video quality. Recently, I caught someone peeking through my window, but despite having the footage, I can't make out his face due to pixelation and ghosting.

The video is recorded at a resolution of 2560x1440 with 15fps. However, the entire 49-second clip is only 9MB in size. The individual was just 3-5 meters away, yet the details are heavily pixelated.

I updated the camera's firmware, ensured the app is up-to-date, and set the recording to the highest quality available. Despite these measures, I still can't discern a car's license plate or recognize someone if they're more than 5 meters away.

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Re:Tapo c320ws low quality
2023-08-19 00:38:02 - last edited 2023-08-19 00:38:27

and TP_Link Tapo app is v2.17.2 in Croatia

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Re:Tapo c320ws low quality
2023-08-21 07:52:23

  @SimonTheGreat 

Hi,
Thanks for the case report. 

For further analysis, can you share a video or picture that shows the pixelation issue with me?  And please send me a picture showing where your camera is installed if possible.
You can send me a link to download the video/pictures and send me the MAC address of the camera via private message.

 

Are you setting the video quality on the Tapo app>>Camera Settings>Video Quality to the highest one?

 

Best Regards

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