Three red leds stuck c100

Three red leds stuck c100

Three red leds stuck c100
Three red leds stuck c100
2023-11-21 12:30:17 - last edited 2023-12-01 03:35:35
Model: Tapo C100  
Hardware Version: V1
Firmware Version: 1.3.6 Build 230512 Rel.47642n(4555)

Hi I have C100 camera which while trying to do a Firmware update has bricked it went offline and has been offline ever since have tried resetting and unplugging etc but nothing it's just stuck on three red dots at front of camera, I know it's quite old so don't mind if it's an impossible task but just thought I'd try here first. 

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1 Accepted Solution
Re:Three red leds stuck c100-Solution
2023-11-22 12:14:47 - last edited 2023-12-01 03:35:35

  @Lou197035 

Hi,
For the reported issue, please refer to the link below to check if the reset operation is correct.
How to reset my Tapo camera?
 

You can refer to Case 1 in the link below to troubleshoot.
What to do if my Tapo Camera gets bricked or doesn't respond to a factory reset?
 
Best Regards

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Re:Three red leds stuck c100-Solution
2023-11-22 12:14:47 - last edited 2023-12-01 03:35:35

  @Lou197035 

Hi,
For the reported issue, please refer to the link below to check if the reset operation is correct.
How to reset my Tapo camera?
 

You can refer to Case 1 in the link below to troubleshoot.
What to do if my Tapo Camera gets bricked or doesn't respond to a factory reset?
 
Best Regards

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Re:Three red leds stuck c100
2023-11-22 13:30:57

  @Solla-topee I have tried the above the leds do not blink and are constantly on I really believe there is no hope but thank you for your re

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Re:Three red leds stuck c100
2023-11-23 10:57:15

  @Lou197035 

Hi,
You are welcome. 
If the camera is under warranty, you can try to contact the retailer or local support to get a replacement.
Best Regards

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