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CS420 not connecting to Hub

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CS420 not connecting to Hub

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

PvdWalt

2024-01-09 10:44:07

Posts: 19

Helpful: 9

Solutions: 2

Stories: 0

Registered: 2023-11-06

CS420 not connecting to Hub

2024-01-09 10:44:07

Tags: #Firmware #Device Connectivity #Installation

Model: Tapo C420S2

Hardware Version: V1

Firmware Version: 1.2.15

A couple of my CS 420 became unresponsive and after reset I managed to get them reconnected to the Hub. Except for 1 unit.

I followed all the recommended steps to try and reset the unit without any success. It does blink red and green, it does get picked up by the App, and the hub light flashes slow green, but it all eventually times out.

What else can I do?

2 Reply

PvdWalt

LV1

2024-01-09 11:49:00

Posts: 19

Helpful: 9

Solutions: 2

Stories: 0

Registered: 2023-11-06

Re:CS420 not connecting to Hub

2024-01-09 11:49:00

After resetting the HUB, I managed to reconnect the cameras to my network again.

Now to reprogram all the previous devices!

Solla-topee

2024-01-10 10:00:16

Posts: 13654

Helpful: 2360

Solutions: 2035

Stories: 8

Registered: 2020-05-19

Re:CS420 not connecting to Hub

2024-01-10 10:00:16

@PvdWalt

Hi,
Thank you for your updated information and attempt, and please feel free to contact us if you need any help.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

CS420 not connecting to Hub

CS420 not connecting to Hub

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