Doorbell D230S1 is not recording

Doorbell D230S1 is not recording

21 Reply
Re:Doorbell D230S1 is not recording
3 hours ago

  @Mariosab87 

Hi,
For the reported issue, we need to confirm your settings are correct first.
  1. Send me(@Solla-topee) your doorbell's MAC address via a private message.

  2. Send us a picture of the doorbell's Device Settings > Detection page.


  3. If you store the video recordings on the SD card rather than the cloud server, send us a picture of the camera's Device Settings > Storage & Recording page and a picture of the Recording Schedule page.


  4. Refer to the instructions below to test your SD card with H2testw and send us a picture of the test results.
      How to Identify a Fake SD Card

  5. Send us a picture of the camera's Live View > Playback & Download > Playback > SD card page after you receive a detection notification.


Best Regards

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