Notifications | Not able to select activity type (Motion vs Person) with C500??
I currently own both the C500 (External) and C210 (Internal) cameras.
The C210 device allows you to customise your notifications and choose between activity type, such as Moton, Person and baby crying. Based on the good experience I had with the C210 I decided to purchase the C500. This device does not allow you ro choose between between activity types.
Is this a bug? Why would both devices not allow the same level of notifications configuration.
I want to track all motion with my C500, but I do not want to be notified every time a car drives past my house.
In the thread that you reference from Feb '24, you have advised that it will be available in a future firmware update.
Solla-topee
2024-02-01 17:01:56
Re:Tapo C500 notifications by activity type
Hi,
This feature will be available on the Tapo C500 via firmware updates in the future. It's recommended to keep your camera's firmware up to date and wait for the new firmware patiently if you do not see this feature on your camera now.
Best Regards
Are you saying that is not the case and we need to continue voting and hoping this is developed?
I re-read all of your advertising around this product and there is no mention of a limitation with notifications. Your website just says "Person Detection and Motion Tracking-Smart AI identifies a person while tracking motion with high-speed rotation, notifying users as needed."
Can you confirm that the C510W has this feature as per below? If so I can't understand why the C500 does not.
