C420 stopped recording associated with motion detection

C420 stopped recording associated with motion detection

C420 stopped recording associated with motion detection
C420 stopped recording associated with motion detection
a week ago
Model: Tapo C420S2  
Hardware Version: V1
Firmware Version: 1.2.17 build20240305 rel.75572

C200 stopped recording associated with motion detection

Hi, I noticed 3 day ago that my cam is not recording the motion detection events as usual. I have changed nothing in terms of settings or software and the SD card. I checked camera, remove battery, but nothing changed. notifications is open but ı cant get notifications. camera hang on the wall about 2.5 meters high

 

best regards

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Re:C420 stopped recording associated with motion detection
a week ago

  @Tesiz 

Hi,

It seems the camera's detection feature is not working, please refer to the instructions below to troubleshoot.

Detection Is Not Working On TP-Link Camera

 

If the problem remains, please help confirm the following information for further analysis.

1. The test results of the above instructions.

2. The camera's Wake-up Sensitivity page, Detection page, activity zone, and sensitivity settings.

3. Enable the Alarm feature on the camera and check if the camera alarms when an event occurs in front of the camera.

4. Does the problem happen all the time or only after you press the Home/Away mode?

 

Best Regards

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