Privacy mode turns on by itself, when I press to turn off it clicks back over to privacy. I have the TC60 model. I need camera to record 24-7. Does anyone else have this problem?
Hi,
If the Privacy Mode turns on automatically:
1. Go to the Tapo app>Cameras tab>Home Mode or Away Mode page to check if your camera is included. If so, tap your camera and check if the Privacy Mode is enabled.
If your camera is included in the Home/Away Mode and the privacy mode is enabled, when tapping the Home/Away mode, the preset configurations will apply to your camera and the Privacy mode will turn on.
2. Go to the Tapo app>Smart tab>Automation page to check if there are entries to turn on the Privacy Mode on your camera.
Best Regards
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