Trouble with remote connecting to the device.

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Trouble with remote connecting to the device.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Trouble with remote connecting to the device.
Trouble with remote connecting to the device.
2024-06-18 12:40:46 - last edited 2024-07-02 03:07:55
Model: Tapo C500  
Hardware Version: V1
Firmware Version: 1.1.3

When not connected for a while I have to tap the screen to update several times before the picture appears. Very annoying and frustrating. Updated firmware yesterday 17.06.24. No problem before the update. Simple sollution to this problem?

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Re:Trouble with remote connecting to the device. -Solution
2024-06-24 09:49:28 - last edited 2024-07-02 03:07:55

  @jacobank 

 

Staying on camera live stream screen for an extended period without exiting can continuously consume device memory and processing power. This may lead to slower loading speeds and app lag.

 

It's useful to restart the app regularly to ensure smooth usage. Additionally, always make the app is updated. 

Smart HomeBase Tapo H500 - Even More Powerful Smart HubTapo Auto Biorhythm Turn on light bulb at different lighting to match different times of the day
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Re:Trouble with remote connecting to the device. -Solution
2024-06-24 09:49:28 - last edited 2024-07-02 03:07:55

  @jacobank 

 

Staying on camera live stream screen for an extended period without exiting can continuously consume device memory and processing power. This may lead to slower loading speeds and app lag.

 

It's useful to restart the app regularly to ensure smooth usage. Additionally, always make the app is updated. 

Smart HomeBase Tapo H500 - Even More Powerful Smart HubTapo Auto Biorhythm Turn on light bulb at different lighting to match different times of the day
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