Dear Tapo Support Team,

I am writing to express my frustration and seek assistance regarding an issue I have been experiencing with my Tapo C200 camera. Despite numerous attempts, I am unable to watch the camera feed from my PC. This functionality is crucial for my use of the product, and its absence significantly affects the value and usability of the device.

I have followed all the recommended troubleshooting steps, including ensuring that my software is up to date and checking my network settings. Unfortunately, none of these steps have resolved the issue.

Furthermore, I have reached out to your support team on multiple occasions to seek assistance with this problem. However, I have not received any response or acknowledgment of my inquiries. This lack of communication is extremely disappointing and only adds to my frustration.

Could you please provide me with a solution to enable PC viewing for my Tapo C200? Additionally, I would appreciate it if you could explain why my previous questions have not been addressed. Your prompt response and assistance in resolving this matter would be greatly appreciated.

Thank you for your attention to this issue. I look forward to your swift and helpful response.

Best regards,

Mehmet Ali Ruzgar