Even there is no person is there its sending notification &start Alarm in Night mode and Auto mode

Even there is no person is there its sending notification &start Alarm in Night mode and Auto mode

Even there is no person is there its sending notification &start Alarm in Night mode and Auto mode
Even there is no person is there its sending notification &start Alarm in Night mode and Auto mode
2024-07-15 19:02:45 - last edited 2024-07-16 07:34:00
Model: Tapo C500  
Hardware Version: V1
Firmware Version: 1.1.4

Even there is no person is there its sending notification &start Alarm in  Night mode and Auto mode .    And Even motion rotate device not back to orginal position

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Re:Even there is no person is there its sending notification &start Alarm in Night mode and Auto mode
2024-07-16 07:39:53

  @adarsha_shetty 

Hi,
Please confirm the following information for further analysis of the reported issue.
1. Please go to the camera's Device Settings>Detection page and send me a picture of this page.
2. Can you share a video showing the reported detection issue?

 

Generally, the camera will turn back to the original position when there is no event detected after tracking an event. If the camera does not turn back, maybe it detects a new event, and you can check if you have received a new notification or if the camera alarms.

 

Best Regards

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