Tapo C120 not updating firmware

Tapo C120 not updating firmware

Tapo C120 not updating firmware
Tapo C120 not updating firmware
2024-07-26 12:32:40 - last edited 2024-08-02 11:51:55
Model: Tapo C120  
Hardware Version: V1
Firmware Version: 1.1.15

I have 4 C120 cameras and only 2 of them have updated to the latest version of 1.2.1

2 of my C120 cameras are stuck on 1.1.15

How do I get those 2 to update as it says its "Firmware Up tp Date" when I click the "Check for Update" button on both.surprise

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#1
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1 Accepted Solution
Re:Tapo C120 not updating firmware-Solution
2024-07-29 10:03:19 - last edited 2024-08-02 11:51:55

  @Akore 

Hi,
The new firmware(1.2.1) is fully released now, you can go to the Tapo app and check if the other two cameras can detect the new firmware.
Best Regards

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#2
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Re:Tapo C120 not updating firmware-Solution
2024-07-29 10:03:19 - last edited 2024-08-02 11:51:55

  @Akore 

Hi,
The new firmware(1.2.1) is fully released now, you can go to the Tapo app and check if the other two cameras can detect the new firmware.
Best Regards

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#2
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Re:Tapo C120 not updating firmware
2024-07-30 18:38:46
That it is! Thank you. Is there a page that shows all the firmware versions that are being release and fully released?
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#3
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Re:Tapo C120 not updating firmware
2024-08-01 09:14:17

  @Akore 

Hi, 
You can go to the official website>Tapo C120  V1's support>Firmware Release Note page to see the released firmwares of the camera.
Generally, we will release the new firmware gradually and if your camera detects the new firmware, you can update it via the Tapo app. 
Best Regards

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