Camera Tapo C200 Disconnects from Wi-fi
Hi to all
I bought this camera 2 months ago, at first in my previous apartment I had no problems, I was very happy with the app and the picture quality. However, after I moved and changed internet providers the problems started. Just like other users I have read, I have connection issues. When I restart the router, it works fine for 1-10 hours, then the connection drops. I have called my internet provider and tried many different things but nothing has worked (static IP, DNS server changed, port forwarding, DMZ...etc) I have tried writing to them and calling them. No reply to the mails and very poor service on the phone. To clarify i am currently in Italy and changed from FastWeb to Illiad (i have an illiad box router with an extender). By now i think i have identified it has something to do with the movement detection, allthough i have it disactivated, i've noticec it disconnects after recognizing motion. Yesterday i tried a new ocnfiguration on the router (opened port 2002 UPN) and it started working, i went to sleep ant had the green light. Tomorrow morning i passed it and was surprised to the se the green light, however after passing again i noticed it was with the orange light and of course, disconnected from the app. I tried conencting another router and setting it up in bridge mode, and connect the camera to it. It works perfectlly fine in terms of streaming, but just locally, as soons as i turn off the wifi on my phone it looses connection.
I've reviewed the log an the most repeated errors are :
1- 4 HTTP - HTTP Client Send Buffer is full
2- 4 HTTP - Close Session Called
3-4 P2P - P2P free session (Session_ID)
4- 2 CloudIoT MQTT conn err 1006 - MQTT Event 4 err, stas 0
5- 2 HTTP P2p dbg - UDT state (6)
After I've tried the port forwarding it works for a longer period of time (sometime) until it hits the HTTP Client buffer is full and then it goes into an infinite loop of MQTT conn error, and then in does not work anymore (sometimes randomly it connects again, and then, obviously, disconnects again.
Best regards