Hey guys,

I’m experiencing an issue with the Deco App two weeks after setting up my 3x new Deco BE65 routers. The app keeps showing a false “Offline” message, and the router flashes a red LED, but everything is actually working fine.

I’ve tried unplugging and reconnecting the cable for the cable backhaul between the main and living room routers, as well as rebooting the network, but it doesn’t seem to resolve the issue.

Is there any way to fix this? I’m also concerned whether the living room router will be able to receive firmware updates if the Deco app continues to show it as offline. Or should I just wait for the firmware update?

Thanks!