@Solla-topee 

Hello,

I have searched on google and this forum for additional details as I have the same issue with a Tapo C410 with solar panel and it got me to this page.

I have 2 x Tapo's C410 with solar panels and one of them is working flawless but the other one is driving me nuts.

I have upgrade my router and now I have a Asus RT-BE92U which has extended range and I also have a mesh system with 2 x ASUS ZenWiFi AX Hybrid XP4 (2-PK), AX1800 + AV1300.

I have tried to bind the camera to one of those AX Hybrid's which is like ~15m away from it. It works for about 2 days and the I need to restart the whole system to make it work again. I did a reset on the camera, reconnect and it does the same. Tried binding to the main router which is like ~30m, has 2 lines on connection, same thing, 2 days and then I need to reset it again. Sometimes it works resetting only a mesh, sometimes i need to reset the whole network. I have created a schedule to reset the system every 2 days, but it's annoying as it messes up some other smart things from my home.

Camera is being operated remotely via Tapo application. 

Could it be something with it as the other one works fine?

Regards,

Stefan

  @Solla-topee Hi

1. Router Asus ASUS RT-BE92U with firmware Version 3.0.0.6.102_37435 launched on 2024/12/23 alongside a mesh system ASUS ZenWiFi AX Hybrid XP4 (2-PK), AX1800 + AV1300, Dual-Band.

I have 2 x Tapo C210 and 1 x Tapo C200 internal cameras and 2 x Tapo C410 Kit with Solar Panels

2. They all use the same Wi-fi name and password, nothing has been changed, the difference is that I've bind them to the closer mesh system near them

3. On the mesh system where the camera is connected the RSSI provided by the mesh is -63 dBm and on the camera C410 the signal is -46 dBm when it works :) and solid green

Regards,

Stefan

  @Solla-topee Hi

1. It has roaming assistance but it was off. As for mesh technology switch I couldn't find anything related and even so it should be bind to that mesh system and should not connect to anything else

2. The status LED is on red and the application says offline. Once I restart, after 3-5 minutes is comes back online with green light.

3. I have sent an email from my application but at that specific moment it disconnected and I presume it only sent the application logs without camera one

Regards,

Stefan

These are the settings for the mesh where the camera is connected. Not many things to configure. It is linked to my router and backhauld is on 5Ghz 1st as the powerline sometimes can have connectivity issues.

  @Solla-topee Hi

Meanwhile i receive a message for support sent from the application and a colleague of yours informed me that I should wait for the firmware update for that camera which will be available in a couple of days.

Once that will be done I will contact him with the logs of the camera and the application to see if there are any other issues spotted. Hopefully it will fix the issue. Also I will provide the forum and the rest of the information as you mentioned.

I will keep you updated as well when I will receive the firmware. 

Regards,

Stefan