Tapo C410 compatibility with Hub H200

Tapo C410 compatibility with Hub H200

14 Reply
Re:Tapo C410 compatibility with Hub H200
a week ago
1. What's the MAC address of your hub H200? Sent directly in DM 2. What's the MAC address of your Tapo C410 or C220? You can send me(@Solla-topee) these MAC addresses via a private message. Sent directly in DM 3. Can you control the hub H200 successfully on the Tapo app? Yes 4. Please describe your network diagram. On a PC connected to the same Wi-Fi as the camera, can it ping the camera and hub's IP address successfully? Yes I have a wifi mesh composed of 3 repeaters, I can access any Tapo equipment in the network
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#12
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Re:Tapo C410 compatibility with Hub H200
a week ago

  @Jabteles 

Hi,
Thank you for the information provided. 
The Tapo hub you have is Tapo H100, rather than H200 or H500. Please note that Tapo cameras can't connect to H100, and the H100 does not have an SD card slot.
Best Regards

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#13
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Re:Tapo C410 compatibility with Hub H200
a week ago
Oh.. Okay my bad then, maybe that should be more visible when you are assigning the Hub on the Camera, specifying the compatible versions, or.. showing all available ups but greyed out as incompatible
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#14
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Re:Tapo C410 compatibility with Hub H200
Thursday

  @Jabteles 

Hi,
Thank you very much for your feedback, I'll log it and forward it to the relevant team for evaluation.
Best Regards

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#15
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