Unstable ,
Can I know why my camera started be unstable started yesterday keep saying offline what are the solutions pls? Thank you .
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Hi,
You can refer to the instructions below to troubleshoot the unstable issue.
What should I do if my Tapo smart device keeps losing connection or going Offline?
If the problem remains, please confirm the following information.
1. How many devices start to have the problem?
2. What's the LED status on the camera when it shows offline on the Tapo app? Do you watch the camera on the local or remote network?
3. Please describe your network diagram, and what's the model number of your router?
4. How often does the issue happen? How do you recover the connection after the camera goes offline?
Best Regard
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same there, c425 shown offline since yesterday 07:00pm. Wifi works, ping to Camera works. Is there a Server issue??
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