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Person detection: 20 seconds recording limit

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Person detection: 20 seconds recording limit

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Person detection: 20 seconds recording limit
Person detection: 20 seconds recording limit
2025-01-09 16:38:44 - last edited 2025-02-13 02:45:55
Tags: #Recording #Motion Detection
Model: Tapo C410 KIT  
Hardware Version:
Firmware Version:

Hello!
is there any specific reason why person detection recording are limited to 20 seconds instead of having a unique recording for the whole time of the person being detected instead of having multiple short videos?
Is this a setting that can be fixed?
We have the c410 solar with SD card.

Thanks!

 

Max

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#1
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1 Accepted Solution
Re:Person detection: 20 seconds recording limit-Solution
2025-01-10 12:10:34 - last edited 2025-02-13 02:45:55

  @Maxmito 

Hi,
Try to set the Record Buffer time longer on the Clip Settings page, then check if it helps.
Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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Re:Person detection: 20 seconds recording limit
2025-01-10 10:57:19

  @Maxmito 

Hi,
Please confirm the following information for the reported issue.

 

1. Please go to the camera's Device Settings > Device Info page to check the hardware and firmware version of it.

 

2. Send us a picture of the camera's Device Settings > Storage & Recordings > Clip Settings page.

 

Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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#2
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Re:Person detection: 20 seconds recording limit
2025-01-10 12:03:02

Here are the screenshots, thanks!

 

  @Maxmito 

 

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#3
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Re:Person detection: 20 seconds recording limit-Solution
2025-01-10 12:10:34 - last edited 2025-02-13 02:45:55

  @Maxmito 

Hi,
Try to set the Record Buffer time longer on the Clip Settings page, then check if it helps.
Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
Recommended Solution
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#4
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Re:Person detection: 20 seconds recording limit
2025-01-10 12:14:52

  @Solla-topee done! Let's see.

thanks!

 

Max

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Replies: 4

Tags

Recording Motion Detection
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