I want to change Wifi details

I want to change Wifi details

I want to change Wifi details
I want to change Wifi details
2025-01-25 11:23:55 - last edited Tuesday
Model: Tapo C310  
Hardware Version:
Firmware Version:

I have recently changed my Router and I now have a different access point and password for wifi.  I have tried for the best apart of three hours to reset my Camera to accept the new arrangement.  I have blinking red lights (but no green), I have reset the camera a number of times, I have powered the damn thing up and down, I have deleted the ap and device and I am now at my wits end trying to re-establish the camera and connection.  The instructions on the ap are not good, they appear to not show the alternative arrangements for light sequences and powering up and so on.  At the moment the camera is an ornament stuck on the front of my house.  HELP PLEASE.

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Re:I want to change Wifi details-Solution
3 weeks ago - last edited Tuesday

  @JohnRostron100 

Hi,
You can try to enable a hotspot Wi-Fi on your phone, set the wifi name and password to be the same as the original wifi, and then reboot the Tapo C310 to check if it will reconnect to the hotspot wifi and the LED will turn to solid green. If so, try to factory reset the camera, and then reconfigure it when it has a flashing green and red light.
Best Regards

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Re:I want to change Wifi details-Solution
3 weeks ago - last edited Tuesday

  @JohnRostron100 

Hi,
You can try to enable a hotspot Wi-Fi on your phone, set the wifi name and password to be the same as the original wifi, and then reboot the Tapo C310 to check if it will reconnect to the hotspot wifi and the LED will turn to solid green. If so, try to factory reset the camera, and then reconfigure it when it has a flashing green and red light.
Best Regards

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