c510w won't work even after reset

c510w won't work even after reset

c510w won't work even after reset
c510w won't work even after reset
3 weeks ago - last edited Tuesday
Model: Tapo C510W  
Hardware Version:
Firmware Version:

Hi, please help..

 

My tapo c510w is not working.. it's just slow blinking red.  I remove the camera from the app, reset the device, plug it off but it is still not working..

Cannot connect to wifi, cannot find the device, and most of all it is just blinking red slowly even after reset many times.. nothing happens.. 

 

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#1
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1 Accepted Solution
Re:c510w won't work even after reset-Solution
Tuesday - last edited Tuesday

  @Ulap 

Hi,
You can try the following steps and check if they are helpful.
   1. Turn off the camera, wait for two minutes, turn it on, and wait for another two minutes.
   2. Press the reset button on the camera for 10 seconds to factory reset it, and check the LED status on it.
   3. If the LED is flashing red and green, you can try to reconfigure the camera.
   4. If the LED on the camera does not change, we suggest you contact your retailer or local team to check if the camera is under warranty.
Best Regards

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#2
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1 Reply
Re:c510w won't work even after reset-Solution
Tuesday - last edited Tuesday

  @Ulap 

Hi,
You can try the following steps and check if they are helpful.
   1. Turn off the camera, wait for two minutes, turn it on, and wait for another two minutes.
   2. Press the reset button on the camera for 10 seconds to factory reset it, and check the LED status on it.
   3. If the LED is flashing red and green, you can try to reconfigure the camera.
   4. If the LED on the camera does not change, we suggest you contact your retailer or local team to check if the camera is under warranty.
Best Regards

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  0  
#2
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