Wireless Camera stops working

Harish_Tapo

2025-02-26 06:51:59 - last edited 2025-03-13 09:17:54

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Registered: 2025-02-26

Wireless Camera stops working

2025-02-26 06:51:59 - last edited 2025-03-13 09:17:54

Tags: #Device Connectivity #Tapo Care

Model: Tapo C220

Hardware Version: V1

Firmware Version: 1.2.2 Build 240914

Sometimes camera stops working. At that time I reset the cam. After this starts working and after 1 or 2 days then same problem. Resolve this

1 Accepted Solution

Solla-topee

2025-02-27 09:10:02 - last edited 2025-03-13 09:17:54

Posts: 15123

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Registered: 2020-05-19

Re:Wireless Camera stops working -Solution

2025-02-27 09:10:02 - last edited 2025-03-13 09:17:54

@Harish_Tapo

Hi,
You can check if the following instructions will be helpful in your case.
What should I do if my Tapo smart device keeps losing connection or going Offline?

Please confirm the following information if the problem remains.
1. The LED status on the camera when it stops working.
2. Do you need to reboot the camera, or factory reset the camera and reconfigure it to recover the connection?
3. When the camera is working, please go to its Device Settings > Device Info page, tap the Wi-Fi icon, and check the RSSI value.
4. What's the model number of your router? Please describe your network diagram in detail.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

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