Solution Why can't you access the camera's live feed on the Google Home App?
This Article Applies To:
All Tapo Cameras that connected to Google Home.
Phenomenon Description:
You are unable to view the live feed from your Tapo camera on the Google Home App. Instead, you may see an error message or image like below on the Google Home App.
Why can't you access the camera's live feed on the Google Home App?
The Public Preview in Google Home offers currently in-development features for users who opt into the program.
The features added through this program will often have limited compatibility, require further updates before they are officially supported, or may break due to changes in the feature's implementation during development.
Learn More on Google's Official Support Page: Public Preview for Google Home app - Google Nest Help
The "Access live streams for Works with Google cameras" feature is under the Public Preview program. It's still under development by Google and is not available for all cameras and brands.
Our teams are aware that the feature is currently not available for Tapo Cameras and are in close communication with Google regarding future compatibility.
We appreciate your patience as we await future updates from Google.
More Articles:
What to do if the Tapo app does not show thumbnails of detected events on the SD card video page
How can I store the Tapo camera video recordings on a microSD card
What should I do if I can't view the Tapo camera?
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@jimmy19 That's exactly what's so frustrating: it doesn't work in the Home app, but it does work from the widget as @MrAdventure2001 said
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