why my smart device can only be controlled locally

why my smart device can only be controlled locally

why my smart device can only be controlled locally
why my smart device can only be controlled locally
2025-04-19 04:07:03 - last edited a week ago
Model: Tapo C200  
Hardware Version: V2
Firmware Version: 1.3.16

locally not controlled
dns 8.8.8.8

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1 Accepted Solution
Re:why my smart device can only be controlled locally-Solution
2025-04-21 11:12:43 - last edited a week ago

  @rahix 

Hi, 
You can refer to the instructions below to troubleshoot if you can control your camera locally only.
What to do if I can't control my Tapo cameras on the Tapo app?
 

Please confirm the following information if the problem remains.
1) The MAC address of your Tapo camera.
2) Your network diagram, such as ISP—wireless router ))) ((( Tapo C200.
3) The model number of your wireless router. Do you have internet when connecting to your router's Wi-Fi?
4) What's the LED status on the camera?

 

Best Regards

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Re:why my smart device can only be controlled locally-Solution
2025-04-21 11:12:43 - last edited a week ago

  @rahix 

Hi, 
You can refer to the instructions below to troubleshoot if you can control your camera locally only.
What to do if I can't control my Tapo cameras on the Tapo app?
 

Please confirm the following information if the problem remains.
1) The MAC address of your Tapo camera.
2) Your network diagram, such as ISP—wireless router ))) ((( Tapo C200.
3) The model number of your wireless router. Do you have internet when connecting to your router's Wi-Fi?
4) What's the LED status on the camera?

 

Best Regards

Recommended Solution
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