Tc70 not connecting to my phone
Just bought a TC70 it connects me to the Tapo_cam wi_fi but not my phone, tried loads of times resetting etc,
Still doesn't work.
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Hi,
If the camera has a flashing red and green light, you can refer to the following instructions to configure it. If it does not have a flashing red and green light, please press the reset button for 10 seconds to factory reset it, and then reconfigure it.
How to set up the Tapo camera
As you can see in "Step 3. Set up the camera > Point 3" in the above instructions, when configuring the camera, your phone needs to connect to the camera's default SSID(Tapo_Cam_XXXX), then go back to the Tapo app to search for your camera, and then connect the camera to your home Wi-Fi.
Best Regards
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Hi,
If the camera has a flashing red and green light, you can refer to the following instructions to configure it. If it does not have a flashing red and green light, please press the reset button for 10 seconds to factory reset it, and then reconfigure it.
How to set up the Tapo camera
As you can see in "Step 3. Set up the camera > Point 3" in the above instructions, when configuring the camera, your phone needs to connect to the camera's default SSID(Tapo_Cam_XXXX), then go back to the Tapo app to search for your camera, and then connect the camera to your home Wi-Fi.
Best Regards
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@TP70i not contacting with my phone
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Hi,
You can follow the instructions below to troubleshoot if you fail to configure the camera.
What should I do if I fail to configure Tapo Camera?
If you have other problems, please describe the usage scenario and problem phenomenon in detail for further assistance.
Best Regards
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Hi,
Please confirm the following information for further assistance.
1. What's the model number and hardware version of your camera?
2. What's the LED status on the camera?
3. Which step are you stuck on when configuring the camera? What error message appears?
4. Please list the troubleshooting you did.
Best Regards
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Hi,
If the camera is online in the Tapo app but you can't load its live feed, please refer to the instructions below to troubleshoot.
What should I do if I can't view the Tapo camera?
Best Regards
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