TC72 suddenly lost connection

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TC72 suddenly lost connection

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TC72 suddenly lost connection
TC72 suddenly lost connection
2025-05-14 07:51:55 - last edited 2025-06-10 05:43:00

My TC72 all lost internet connection suddenly. Restarted but still slow red light. Pls help urgently. Thanks 

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Re:TC72 suddenly lost connection -Solution
2025-05-15 07:54:08 - last edited 2025-06-10 05:43:00

  @jess_ 

Hi,
You can refer to the following instructions to troubleshoot when you can't control the camera.
What to do if I can't control my Tapo cameras on the Tapo app?
 

If the problem remains, please ensure your router's Wi-Fi network is working, and you can press the reset button for 10 seconds to factory reset the camera, then reconfigure it and check if it will work.
How to set up the Tapo camera
 

Best Regards

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Re:TC72 suddenly lost connection -Solution
2025-05-15 07:54:08 - last edited 2025-06-10 05:43:00

  @jess_ 

Hi,
You can refer to the following instructions to troubleshoot when you can't control the camera.
What to do if I can't control my Tapo cameras on the Tapo app?
 

If the problem remains, please ensure your router's Wi-Fi network is working, and you can press the reset button for 10 seconds to factory reset the camera, then reconfigure it and check if it will work.
How to set up the Tapo camera
 

Best Regards

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