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Camera just stop recording

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Camera just stop recording

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Camera just stop recording
Camera just stop recording
2025-05-16 15:02:55 - last edited 2025-06-12 03:56:57
Tags: #Firmware #Device Connectivity #AI Detection #MicroSD card
Model: TC60  
Hardware Version: V20
Firmware Version: 1.1.3

I dont know the hardware version. But this morning when I was leaving my crib the camera didn't record anything from today. It didn't even recrod when i left. I check the notification it shows detected and nothing. When I came back home the camera shows detection but no recording. Which was weird, its like it deleted things itself. So I waived my hand in front of the camera then all the sudden it started recording again. What's going on with the camera

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1 Accepted Solution
Re:Camera just stop recording-Solution
2025-05-19 09:09:29 - last edited 2025-06-12 03:56:57

  @Nerd101 

Hi, 
1. On the camera's Device Settings > Device Info page, you can find its firmware and hardware version.

 

2. Please confirm the following information for the reported issue.
    1) Please send me a picture of the camera's Device Settings > Detection page.
    2) Have you inserted an SD card into the camera to store video recordings? If so, please send me a picture of the Storage & Recording > Local Storage page and the Recording Schedule page. Is the SD card full?

 

Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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Re:Camera just stop recording-Solution
2025-05-19 09:09:29 - last edited 2025-06-12 03:56:57

  @Nerd101 

Hi, 
1. On the camera's Device Settings > Device Info page, you can find its firmware and hardware version.

 

2. Please confirm the following information for the reported issue.
    1) Please send me a picture of the camera's Device Settings > Detection page.
    2) Have you inserted an SD card into the camera to store video recordings? If so, please send me a picture of the Storage & Recording > Local Storage page and the Recording Schedule page. Is the SD card full?

 

Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
Recommended Solution
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Firmware Device Connectivity AI Detection MicroSD card
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