Tapo C520WS: spotlight turns on only for a few seconds with Smart Mode Night Mode setting

Tapo C520WS: spotlight turns on only for a few seconds with Smart Mode Night Mode setting

Tapo C520WS: spotlight turns on only for a few seconds with Smart Mode Night Mode setting
Tapo C520WS: spotlight turns on only for a few seconds with Smart Mode Night Mode setting
2025-05-25 17:24:34 - last edited 2025-06-10 06:29:14
Model: Tapo C520WS  
Hardware Version: V2
Firmware Version: 1.0.5

The description for Smart Mode says the camera will "Switch from infrared to full color mode when an event is detected to provide colorful images". I would expect that the spotlight will be turned on for a duration that's equivalent to the duration of the recording of that event. This will ensure the entire event is recorded in full color.

 

However, the spotlight is only turned on for a few seconds when an event is detected. When the spotlights turns off a few seconds later, the recording becomes almost completely dark for a few seconds before the infrared mode kicks in again. Strangely, if another event is detected immediately after this, the spotlight stays on longer this time. The initial trigger of the spotlight however (when the event is first detected), always lasts only for a few seconds. This makes the Smart Mode practically useless in my opinion.

 

Since I don't want to turn on the spotlight all night long, I ended up setting the Night Mode to Infrared Mode to make sure the camera will record the entire event without the issue described above.

 

I believe this is not how it's intended to work. The spotlight should stay on for the entire duration of the recording.

 

Has anyone else notice this behavior? Can someone from TP Link comment about this?

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#1
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1 Accepted Solution
Re:Tapo C520WS: spotlight turns on only for a few seconds with Smart Mode Night Mode setting-Solution
2025-06-03 08:04:26 - last edited Yesterday

Update on Sep 9, 2025.

 

Hi All,
When the Tapo C520WS is operating in Smart Mode, the behavior that the spotlight may only illuminate for a few seconds after the camera detects an event before turning off could be influenced by the camera's usage environment. For instance, after the spotlight turns on, the reflections from objects around the camera cause it to switch to Day Mode, and then the spotlight will subsequently turn off. In such cases, you might consider adjusting the installation position or angle of the camera to see if that helps.

 

If your situation differs, please provide the following information for further analysis:
  1. Send me the camera's MAC address via a private message.
  2. Send us a video demonstrating the reported phenomenon. You can upload the video to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.

 

Best Regards

Recommended Solution
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#4
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7 Reply
Re:Tapo C520WS: spotlight turns on only for a few seconds with Smart Mode Night Mode setting
2025-05-26 10:33:20

  @SPFun 

Hi,
Please confirm the following information for the reported issue.
   1. Have you enabled the Motion Tracking feature? If so, please turn it off and check if the Smart Mode will work fine.
   2. Please send me(@Solla-topee) the camera's MAC address via a private message.
Best Regards

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#2
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Re:Tapo C520WS: spotlight turns on only for a few seconds with Smart Mode Night Mode setting
2025-05-30 15:08:18

  @Solla-topee 

 

(1) No I didn't enable Motion Tracking

 

(2) May I know why do you need the MAC address of the camera?

 

Thanks,

SPFun

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#3
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Re:Tapo C520WS: spotlight turns on only for a few seconds with Smart Mode Night Mode setting-Solution
2025-06-03 08:04:26 - last edited Yesterday

Update on Sep 9, 2025.

 

Hi All,
When the Tapo C520WS is operating in Smart Mode, the behavior that the spotlight may only illuminate for a few seconds after the camera detects an event before turning off could be influenced by the camera's usage environment. For instance, after the spotlight turns on, the reflections from objects around the camera cause it to switch to Day Mode, and then the spotlight will subsequently turn off. In such cases, you might consider adjusting the installation position or angle of the camera to see if that helps.

 

If your situation differs, please provide the following information for further analysis:
  1. Send me the camera's MAC address via a private message.
  2. Send us a video demonstrating the reported phenomenon. You can upload the video to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.

 

Best Regards

Recommended Solution
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#4
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Re:Tapo C520WS: spotlight turns on only for a few seconds with Smart Mode Night Mode setting
2025-06-03 12:46:30

  @Solla-topee 

 

Hi,

 

I'd prefer to wait till the official firmware update is available and let it install through the usual update process.

 

I don't know enough about networking and don't feel comfortable with the process you proposed because of potential security exposure of my home network.

 

Thanks,

SPFun

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#5
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Re:Tapo C520WS: spotlight turns on only for a few seconds with Smart Mode Night Mode setting
2025-08-01 08:53:56

  @SPFun I have the same problem. Even with the (official) new update (1.1.1). Someone found a solution?

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#6
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Re:Tapo C520WS: spotlight turns on only for a few seconds with Smart Mode Night Mode setting
2025-08-01 12:10:10

  @Radioham 

Hi,
You can refer to the solution here.
Best Regards

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#7
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Re:Tapo C520WS: spotlight turns on only for a few seconds with Smart Mode Night Mode setting
2025-08-03 21:09:22
I have the same issue. Have sent you a private message
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#8
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