Not able to view camera remotely.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Not able to view camera remotely.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Praveenkk

2025-06-22 15:27:09 - last edited 2025-07-11 03:22:12

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2025-06-22

Not able to view camera remotely.

2025-06-22 15:27:09 - last edited 2025-07-11 03:22:12

Tags: #Live View #Remote Control

Without issues of using C212 camera and but recenlty added one more camera and after that I'm facing issue, not able to access camera remotely and after multiple trial and still not able to access and not reconnect with tapo it show can only control locally.

1 Accepted Solution

Solla-topee

2025-06-23 12:42:35 - last edited 2025-07-11 03:22:12

Posts: 18380

Helpful: 3147

Solutions: 4028

Stories: 11

Registered: 2020-05-19

Re:Not able to view camera remotely. -Solution

2025-06-23 12:42:35 - last edited 2025-07-11 03:22:12

@Praveenkk

Hi,
You can refer to the instructions below to troubleshoot if you fail to control the camera remotely.
What to do if I can't control my Tapo cameras on the Tapo app?

If the problem persists, please confirm the following information.
1. What's your Wi-Fi router's model number? Is the camera connected to the router's Wi-Fi directly? Do you have internet access when connecting to the router's Wi-Fi?
2. What's the LED status on the camera?
3. List the troubleshooting you did and the results.

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> What should I do if my Tapo camera triggers false detection? >> Enhance Your Tapo App Experience: Introduction to Several Practical Features

Not able to view camera remotely.

Not able to view camera remotely.

Information

Voters 0

Tags