Difference in the recording shown in the app and the SD card when plugged to the PC
Hi Team,
I'm observing a behavior when I see the recordings in the Tapo app I can see multiple recordings for a given day but when I plug the SD card in the PC and see the storage, I see only 2-3 recordings for that given date. I can see there are multiple files with "xxxxxxxx_000" format which means waiting to be written to the storage. This is not only for recent date, but for all the dates even weeks old, I see only one recording in the SD Card
To simplify,
View in Tapo :
Date 1 : Recording1, Recording2, Recording3, Recording4. ......
Date 2 : Recording1, Recording2, Recording3, Recording4. ......
Date 3 : Recording1, Recording2, Recording3, Recording4. ......
Date 4 : Recording1, Recording2, Recording3, Recording4. ......
View in PC (with SD card)
Date 1 : 20250709_xxxxxx_tp00000.mp4
Date 2 : 20250710_xxxxxx_tp00001.mp4
Date 3 : 20250710_xxxxxx_tp00002.mp4
Date 4 : 20250710_xxxxxxx_tp00003.mp4
Date 5 : 20250711_xxxxxxx_tp00006.mp4
Followed by many files in this format
xxxxxxxx_000000_tp00033
It looks like the Tapo is not able to convert the recording to the given format. Is there a bug which is not letting it do so? For mitigation, is there a way I can force the recording to be converted to given format in the SD card?
SD Card : SanDisk Ultra 64GB microSDXC
Regards,
Tapo Customer
