Tapo Cant find modem

Tapo Cant find modem

Tapo Cant find modem
Tapo Cant find modem
2025-07-29 23:58:59 - last edited 2025-08-07 01:49:07
Model: Tapo C520WS  
Hardware Version: V2
Firmware Version:

Hi, I recently tried to install a Tapo C520WS for a client and the camera wouldnt find the modem. I was trying to set it up directly next to the modem but still unable to find the modem. I have set up a different tapo camera before and it worked. I even checked on my phone to see if it was discoverable and it was, but, the camera couldnt find it. It found other networks though.

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Re:Tapo Cant find modem-Solution
2025-07-30 07:53:59 - last edited 2025-08-07 01:49:07

  @EyeSpyS 

Hi,
We suggest referring to the following instructions to troubleshoot if the Tapo C520WS V2 fails to find your home Wi-Fi network during configuration.
What to do if my Tapo C520WS V2/Tapo C530WS V2 can't find the router's Wi-Fi during configuration?
Best Regards

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Re:Tapo Cant find modem-Solution
2025-07-30 07:53:59 - last edited 2025-08-07 01:49:07

  @EyeSpyS 

Hi,
We suggest referring to the following instructions to troubleshoot if the Tapo C520WS V2 fails to find your home Wi-Fi network during configuration.
What to do if my Tapo C520WS V2/Tapo C530WS V2 can't find the router's Wi-Fi during configuration?
Best Regards

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