Unable to detect 2.4Ghz wifi on C100

Unable to detect 2.4Ghz wifi on C100

Unable to detect 2.4Ghz wifi on C100
Unable to detect 2.4Ghz wifi on C100
21 hours ago
Model: Tapo C100  
Hardware Version:
Firmware Version: 3.14.504

Hello,

 

I have recently moved houses and brought my C100 with me. However it says "There are no available 2.4 GHz Wi-Fi networks around."

 

I have already done the following:

- Disabled 5GHz WLAN

- Ensured DHCP is enabled and firewall is disabled

- Reset Tapo device

- Restart modem

- Restart Tapo device and app

 

The app does detect the device, it is only the WiFi connection it cannot detect.

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