TC60 not finding WiFi
TC 60 indoor cam not able to connect to WiFi even though two other similar cameras work fine. Won't pick it up when scanning or connect if I enter it manually. Tapo app is able to find the camera but not the WiFi network. Has worked previously but disconnected and now not working.
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Hi,
For the reported phenomenon, please refer to the tips in the thread below to troubleshoot.
[Tapo C100/TC60 V5] Unable to find the router's Wi-Fi when setting up on iOS devices
Best Regards
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Hi,
You can refer to the following instructions to troubleshoot if you can't set up the camera successfully.
What should I do if I fail to configure the Tapo Camera?
If the same phenomenon persists, please confirm the following information.
1. What's the model number of your router? Do you have internet when connecting to its 2.4 GHz Wi-Fi network?
2. Do the router's 2.4 GHz Wi-Fi and the 5 GHz Wi-Fi have the same name and password? If so, can you try to set up a different name for the 2.4 GHz?
3. What's the Wi-Fi channel of the router's 2.4 GHz Wi-Fi?
4. If the camera can't find your router's Wi-Fi when configuring, can it find other 2.4 GHz Wi-Fi networks around it?
Best Regards
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- Report Inappropriate Content
Hi,
For the reported phenomenon, please refer to the tips in the thread below to troubleshoot.
[Tapo C100/TC60 V5] Unable to find the router's Wi-Fi when setting up on iOS devices
Best Regards
- Copy Link
- Report Inappropriate Content
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