@Slightly_1
Hi,
For the reported phenomenon, please confirm the following information.
1. What are the temperature and humidity conditions in the working environment of the doorbell camera? Is there a significant temperature difference when condensation occurs?
2. Does the condensation persist inside the lens, or does it disappear after a while?
3. Have there been any extreme weather conditions recently? Such as heavy rain.
4. Please wipe the lens with a dry cloth, then send us a screenshot of the camera's live view page with condensation and a high-definition picture of the front of the lens.
Best Regards