Hi, I have a problem with my CCTV. The recordings are still there, but the motion detection timestamps only show for today and don’t appear on older footage. this never happened before . maybe it auto deletes after 24hours or because of the firmware update ? I set my settings to auto update . anyone can help me ?
Hi,
In your situation, please go to the Tapo app > camera's Live View > Playback & Download > Playback > SD card or cloud page, select the date first, then you can see the video clips for that date.
The following instructions may be helpful: Why can't I see the video recordings saved on the Tapo Camera microSD card before midnight(12 AM)?
Best Regards
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