C520WS Audio garbled after update to 1.2.3

C520WS Audio garbled after update to 1.2.3

C520WS Audio garbled after update to 1.2.3
C520WS Audio garbled after update to 1.2.3
a week ago
Model: Tapo C520WS  
Hardware Version: V2
Firmware Version: 1.2.3

The audio is broken after the update and it appears I'm not alone - https://www.reddit.com/r/Tapo/comments/1r1ig43/c520ws_sounds_horrible_since_last_update/

 

Is there more data that can be provided, or can we downgrade?

 

 

 

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#1
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Re:C520WS Audio garbled after update to 1.2.3
a week ago

  @mnicholls 

Hi,
You can refer to the following instructions to troubleshoot for better audio quality.
Troubleshooting for better audio quality of my Tapo camera
 

If the same phenomenon persists, it's recommended to contact the technical support team for assistance.

Best Regards

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Re:C520WS Audio garbled after update to 1.2.3
Sunday

  @Solla-topee I don’t think it’s clear how serious the problem is. I have a C225 with firmware version 1.2.2. The camera is installed in a quiet environment, yet all kinds of noises can be heard in the audio. I would appreciate it if you could look into this issue.

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#3
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